SKU: V63-821861
Palermo Queen 25cm Gel Memory Foam Mattress - Dual-Layered - CertiPUR-US Certified
Free shipping to 95% of Australia
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Dual layers of comfort mean a twice as nice sleeping experience on a Palermo mattress. Our new double layered design combines comfort and firmness in a durable mattress that will give you a better night's sleep.
Revolutionary Design, Unmatched Comfort
Our Palermo mattress design packs layers for both comfort and firmness into a 25-centimetre thick profile. We start with a 4.3 centimetre thick layer of memory foam. Memory foam adjusts to fit the natural contours of each individual body type for perfect comfort. The special Palermo design which utilises a revolutionary cell type structure will prevent permanent body shapes left in the foam.
We lay the memory foam atop a twenty-one centimetre thick foundation of high-density support foam to combine pressure relieving features with a good medium firm feel.
You can trust the strength and durability of our support foam. We received a CertiPUR-US seal of approval for safety and performance.
Built for Comfort Even in the Warm Seasons
The memory foam does more than just give your body a perfectly contoured sleeping surface. Our Palermo mattress has memory foam uniquely designed for temperature regulation and breathability. We designed it to include heat capturing gel that will help to prevent a buildup of body heat in warm temperatures.
Over the top of the memory foam, we add the revolutionary OEKO-100 compliant blend fabric cover. It enhances breathability by creating an air layer while also reducing moisture.
Specifications:
- Dual-layer mattress combines 4.3cm gel-infused, ventilated memory foam surface + 21cm high density foam base for excellent support with a medium-firm feel
- Gel infused memory foam regulates temperature while conforming to the body to ease pressure points
- Temperature-regulating, moisture-controlling OEKO-100 compliant blend fabric cover creates a comfortable air layer
- Foam is CertiPUR-US certified for safety and performance
- Australian QUEEN Size Mattress Dimensions: 153 x 203 cm (approximately)
- Mattress Height: 25 cm / 10 inch (approximately)
About CertiPUR-US:
CertiPUR-US is a certification program administered by a not-for-profit organization.
CertiPUR-US certified foams are:
? Made without ozone depleters
? Made without PBDEs, TDCPP or TCEP (Tris) flame retardants
? Made without mercury, lead, and other heavy metals
? Made without formaldehyde
? Made without phthalates regulated by the Consumer Product Safety Commission
? Low VOC (Volatile Organic Compound) emissions for indoor air quality (less than 0.5 parts per million)
Attributes:
- Size: Queen
- Colour: White
Note:
COM (change of mind) Return Policy:
The product must be unopened and in brand new condition, with the return to be organised by the customer. Once received and verified to be in the condition specified, refund is only of the item value minus 15% restocking fee (not including initial shipping). An additional return charge, which is same cost as that of initial shipping, will be deducted from the refund on returns due to delivery failure caused by customer error. For the health and safety of our staff and other customers, we are unable to accept returns of personal use items.
(V63-821861)
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases, we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy, however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost-effective returns on items up to 25kg and up to 1.2M at the longest point, we recommend SENDLE.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection, we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions, there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We don't ship order on postcode 4570.
Please ask for the shipping cost before place an order.
We partner with the following carriers:
| SKU | V63-821861 |
| Brand | unbranded |
| Shipping Weight | 26.0000kg |
| Shipping Width | 32.000m |
| Shipping Height | 31.000m |
| Shipping Length | 160.000m |
Exclusive Trading Group generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for warranty period.
Please notify Exclusive Trading Group within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process.
Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship from multiple warehouses so please do not return an item to the address on the parcel.
We will provide the correct return address when the RMA is issued.
To make a claim or return an item, we ask you to describe the issue precisely and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit.
Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Where an order is custom made the item is NON-RETURNABLE unless supplied incorrectly by us or has a manufacturing defect / warranty issue.
Note :
we are not accepting any return on any items because restriction & lockdown in major cities .
please before you place an order make it sure you placed the correct item.
We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
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