SKU: V390-EAN13D2W
Fresh Element SOLO White
Free shipping to 95% of Australia
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The newest addition to the SOLO series, feed your pets like never before with the PETKIT Fresh Element Solo Smart Feeder - White! The storage container is constructed from food-grade ABS while the feeding bowl, with 304 Stainless Steel. Having the all-new enhanced impeller, not only is it more durable and reliable, but it also effectively prevents food from overflowing or being jammed. So it can use with multiple types of food (dry, air-dried, freeze-dried, kibble<12mm). It's also compatible with the app so that you can have full access and control! With duo lock systems specially designed to keep food fresh, you can have a more comprehensive food selection to ensure better quality in your pet's meals.
This new SOLO Smart feeder can connect to your phone via Wi-Fi(2.4GHz) and Bluetooth, giving a better linking experience. You can schedule feeding times and monitor food/device status with remote control! The Built-in emergency backup battery can cover power outages and ensures offline feeding.
The device can store 3 litres of pet food and personalise food portions from 5g to 50g. The lid and food dispenser door contains a silicone sealing ring and a pack of silica crystals which guarantees freshness.
Not only is this feeder convenient for your pet, but it's also easy to detach and be hand-washed, allowing a quick and easy clean!
Also Available in Dark Grey, Orange and Green
Features:
Compatible with mixed-food type: Dispense both dry pet food and freeze-dried pet food (With kibble size less than 12mm)
Connect via Wi-Fi(2.4GHz) and Bluetooth: Easier to pair with your smartphone while being more stable and reliable.
Washable food container: The food storage container is washable and easy to assemble and detach.
Emergency backup battery: Ensures the dispenser's active status during cases of power failure.
Programmable with remote control: The PETKIT app offers the best possible experience for raising your pets.
Premium Material: Constructed out of premium 304 Stainless steel and food-grade ABS
Caution:
Please make sure the portion of freeze-dried food is less than 20%
Not support 5G Wi-Fi.
Specification
3L food storage capacity
Food-grade ABS storage container
4GHz Wi-Fi support (5 GHz Not Supported)
SUS304 stainless steel feeding bowl (replaceable)
Wi-Fi Bluetooth duo binding
Mix pet food type compatible
10 meals/day Max.
10-50g food dispensed per meal
Product dimension: 31.6 x 29.6 x 16.7 cm
6V/1A
(V390-EAN13D2W)
Please take care when placing orders. Customer service is our highest priority however we process large volumes of orders every day and due to the nature of our automation in most cases, we are unable to stop an order shipping once the order is placed. We don't place many restrictions on returns (see full returns and cancellations policy, however if you decide you wish to cancel or return an order the return shipping costs must be paid by you. (Excluding warranty items or any cases we make an error). For the most cost-effective returns on items up to 25kg and up to 1.2M at the longest point, we recommend SENDLE.
Cancellations of "pay over time" orders may incur a cancellation fee as some providers do not refund merchant fees. We only charge the amount we are charged.
For your protection, we offer free transit insurance on all orders. Should your item arrive damaged please let us know so we can provide you with the claims procedure.
Returns of larger items can be very expensive so please choose carefully. We are here to help with any questions you may have prior to ordering.
Due to some carrier restrictions, there are certain postcodes that we are unable to deliver to. Please do not place an order if you are located in one of the postcodes below for all items. Please scroll down to bottom of page to check bulky item over 22kg (in dead weight or cubic weight) postcode exclusions. We try to ship all orders within 1 business day however it can take up to 3 business days. (This is more common in peak periods) Once you receive your tracking information most courier tracking sites will provide an ETA for delivery. We are unable to offer express or air shipping currently.
We don't ship order on postcode 4570.
Please ask for the shipping cost before place an order.
We partner with the following carriers:
| SKU | V390-EAN13D2W |
| Brand | PETKIT |
| Shipping Weight | 2.1000kg |
| Shipping Width | 18.400m |
| Shipping Height | 32.500m |
| Shipping Length | 27.600m |
Exclusive Trading Group generally offer a 12 month warranty to all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Please refer to the product listing for warranty period.
Please notify Exclusive Trading Group within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, we ask you to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty or return process.
Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return an item without our approval. We will issue you with a RMA (Return Merchandise Authority) that will include an address for shipping. We ship from multiple warehouses so please do not return an item to the address on the parcel.
We will provide the correct return address when the RMA is issued.
To make a claim or return an item, we ask you to describe the issue precisely and provide some evidence to support your claim, and advise whether you are requesting a replacement, repair, refund or credit.
Refunds generally take up to 2 working days to process, upon receipt of returned goods (unless advised by us a return is not required) and we will notify you once the refund has been processed. However, please allow an additional 5 working days for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Where an order is custom made the item is NON-RETURNABLE unless supplied incorrectly by us or has a manufacturing defect / warranty issue.
Note :
we are not accepting any return on any items because restriction & lockdown in major cities .
please before you place an order make it sure you placed the correct item.
We thank you as by co-operating with our procedure we can ensure an easy return or warranty claim process.
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