Privacy Policy
Exclusive Trading Group (EXTG) respects your privacy and handles personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What we collect
When you shop with us we collect the information needed to process and deliver your order: your name, delivery and billing address, email address, phone number and order details. Payment card details are processed securely by our payment providers and are not stored on our systems.
How we use your information
- Processing, delivering and providing support for your orders
- Sending order confirmations, tracking details and service messages
- Sending marketing emails if you have opted in — every marketing email includes an unsubscribe link
- Improving our website and product range
Who we share it with
We share your delivery details with the couriers and suppliers who fulfil your order, and your payment details with our payment processors. We do not sell personal information to third parties.
Security and access
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. You may request access to, or correction of, the personal information we hold about you by contacting us via our Contact Us page.
Cookies
Our website uses cookies to keep your cart working and to understand how the site is used. You can disable cookies in your browser, though parts of the site may not function correctly without them.
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