Creating a support ticket is the best way to contact us. Our team will respond within 24 hours. Faster if urgent.

Please white list our email address "shop@extg.com.au" to ensure you receive our replies as many messages get lost in spam / junk folders. We always reply. This address is not used for any marketing. Any marketing from us is sent from a different address that you can unsubscribe from anytime.

You can create a support ticket by clicking HERE

You can SMS us on 0437 776 942 but please include your order number so we know who you are.

Our telephone number is 03 8797 5579. Here you will be able to leave a message for us. If doing that please also include your order number if applicable.